This section is designed to provide step-by-step instructions for performing printing procedures on your Pocket PC. Below you will find a list of categories containing Frequently Asked Questions regarding JETCET Print. Click on the question, highlighted in blue, and the solution will drop down just below. If you are unable to find resolve in your inquiry, please contact support directly by clicking on the Contact Support link above.
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- JETCET Print Pocket can be used to print and manage your Personal Information Manager items (appointments, tasks and contacts). You can print documents and image files as well as e-mail and attachments. JETCET currently supports select Epson, Canon and Hewlett-Packard printers.
- JETCET Print for the Pocket PC is started by tapping on the Start menu, selecting Programs and tapping on the JETCET Print Pocket icon.
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- To add a printer, simply tap on the Configuration button in the JETCET Print main window and select the Add button. You can choose your printer, model and port from the drop down list boxes. If your printer is on a network, you can type the Net Path to the printer. The Printer Name box can be edited to give each printer configuration a unique name.
- There are several ways to connect your device to the printer. These include:
  Using the IrDA Infrared Port
Wireless printing using Bluetooth
Printing on a Network
IPP Printing
- The printer settings can be opened from the Configuration dialog or during printing. From the Printer Setting dialog, you can set the printer's properites as well as print a test page.
- When you select File Printing from the main JETCET Print window, the file explorer will open and display a list of supported files which you may print. You can tap and hold the stylus on a file, then select View or Print from the context menu. Viewing a file will open it in the JETCET File viewer where you can zoom, scroll and print the document using the toolbar icons.
Supported document file types are:
RTF (Rich Text Format)
TXT (Text)
PSW (Pocket Word)
PWI (Pocket Word Ink)
PXL (Pocket Excel)
Supported Image file types are:
BMP
JPG
PNG
Please note: PWI files will print text but will not print graphics.
- When you select Email Printing from the main JETCET Print window, the file explorer will open and display a listing of your e-mail. You can tap and hold the stylus on a file, then select View or Print from the context menu. Viewing a file will open the message and display the attachments. You can tap on the message to print it or tap on the attachment to view or print it.
Please note: To view and print attachments, they must be downloaded to your device and opened in the Inbox prior to printing.
- To print a Web Page, please do the following:
Open Pocket Internet Explorer.
Hold down the stylus on the screen to pop up the context menu.
Select Print HTML File to print the current document.
The JETCET Pocket Print dialog will appear on your device. This will allow you to print the current web page as well as change any of your print settings.
- The Personal Information Manager can be used to view, edit and print appointments, tasks and contacts. Personal Information Manager printing is opened from the main JETCET Print dialog. From the Personal Information Manager you can:
Select an item to view, print or edit by holding the stylus on the item and selecting your option from the Context menu.
Go to your calendar, contacts or task application by choosing the application from the Tool menu.
Select Personal Information Manager Data and view appointments, tasks, and contacts.
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- To print ClearVue supported file types you need to make sure that you are using version 2.41 of ClearVue for the Pocket PC and that you have installed JETCET Print for the Pocket PC. To verify the version, open one of the ClearVue viewers and select File/About. If you do not have the correct version of ClearVue installed follow the steps in the next question to update your version of ClearVue.
To print ClearVue supported file types using JETCET Print:
1. Open the document from the ClearVue viewer (ie for a .doc file open ClearVue Document)
2. From the ClearVue viewer select File/Print.
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- The JETCET drivers are based upon OEM industry standard printer languages and are compatible with select Canon, Epson and Hewlett-Packard printers. Being based upon the industry standard OEM printer languages enables JETCET to be compatible with legacy, current and future printers.
With the continual release of new printers it is almost impossible for Westtek to maintain an up-to-date supported printer list, however below is the most current listing:
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- The JETCET print configuration manager allows you to add a printer, remove a printer, set the default printer, as well as other printer settings.
- Please note that this option is only available for Canon and Epson LQ compatible printers. The print properties can be opened by selecting Properties from the Settings dialog in the configuration window. The print properties options are:
Quality - Color Options:
Select Color (for color printers only) or Monochrome for the desired print output.
Under Scheme, select Photo for natural colors print quality, Business Presentation for bright color and Custom for your specific requirements.
Print Quality:
High Quality will give better output but will print slower than Normal Quality.
Advanced - Toner Saver:
The default setting none gives the highest quality printing and will use the most toner.
The dark setting uses less toner while still producing the entire image.
The light setting will print an outline of the letters and uses the least amount of toner.
Layout Options:
The single option produces standard margins while the 2-Up is booklet style.
- To print to a networked printer, do the following:
Insert the network card into device.
From the print dialog Port selection, select Network.
In the Net Path edit box, type the network path to the printer (\\servername\printer).
- JETCET supports bluetooth printers and adapters using the Serial Port Protocol (SPP). Before you add a Bluetooth printer, set up the Bluetooth connections on your device using the following steps:
Enable the Bluetooth radio using the Bluetooth Manager.
Bind the printer to your device using the Bluetooth Manager.
When automatically or manually configuring a printer, the Outbound Bluetooth Com Port on your device is automatically populated in the Port field. Changing this field for a Bluetooth printer will cause conflicts during printing and is not recommended.
- To use the IrDA printing, be sure the IrDA on the device is compatible with the IrDA on the printer. The IrDA's on both devices need to be close together and pointing towards each other.
- Internet Printing will allow printing using an IP address of a printer that supports the internet printing protocol (IPP). To enable printing over the Internet, select COM5 as the printer port.
- Unfortunately, the serial to parallel adapter is not supported by JETCET Print Pocket. However, you can use the following parallel to an IrDA adapter to facilitate printing via IrDA from a parallel port. Extend Systems Jeteye IrDA Infrared Printer Adapter ESI-9580A.
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- Check to make sure that your printer has paper, has no paper jams and is currently online. Also be sure you have selected the correct printer driver in the printer options dialog box.
- JETCET is the industry's most comprehensive printing solution for Pocket PCs, but unfortunately there are printers that JETCET does not support. Please refer to the compatible printer list featured in an above question.
- Email attachments are not always downloaded with the e-mail message. You may need to download the attachments separately using ActivSync.
- Make sure that the IrDA on the printer is placed right next to and pointed to the IrDA on your Pocket PC.
- The “Current Page” Print Range option is not working when printing a document from ClearVue PDF. To work around this problem you will need to select the “All” Print Range option when printing PDF files.
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